Medallia Survey is a component of the Medallia Experience Cloud, designed to collect feedback from employees and customers through different types of surveys. These surveys are crucial for businesses looking to enhance customer experience and engagement with employees by collecting quantitative and qualitative information.
Popular Medallia Survey
FAQs
Do you have information about who Medallia is and what Medallia does?
Yes! Medallia ( www.medallia.com) allows the biggest, most complex companies around the globe to design and deliver memorable customer experiences. The Medallia Experience Cloud (MEC) SaaS platform (www.medallia.com/platform/) captures data from every customer and employee interaction across every touchpoint, analyzes that data to create actionable insights, and then delivers it to every level of the organization so that people can take action. Medallia is a trusted brand by hundreds of companies in financial services, such as telecommunications, hospitality retail, airlines, professional services businesses, and technology companies.
For more information on Medallia Experience Cloud and other services or platforms, please visit www.medallia.com.
You can download our brochure here. http://www.medallia.com/resource/medallia-overview-2/
How can I complete an expired survey?
We are delighted we can give you feedback. An unfinished survey may not be taken anymore. Our clients request that surveys be completed within a specific period of time due to various reasons. After that time is up, the survey is considered to have expired and cannot be completed or renewed.
What If I Still Want to Provide Feedback?
If you wish to share your feedback even after the time has passed, You should then get in touch with the company that asked you to complete your survey directly by calling the customer service phone number or website. If you’re an employee, it is recommended that you call your company’s help desk for assistance.
Is survey Medallia legit?
Survey Medallia is a legitimate platform utilized by many companies to gather customer feedback. According to ScamAdviser survey.medallia.com, it is a trusted rating. It is considered to be safe for use by consumers after the analysis of a variety of aspects, like the SSL certification and its history. However, there have been occasions when emails claiming to have originated from Medallia have raised questions regarding phishing scams. Users have complained of receiving unwanted survey inquiries for services that they had not used, which led them to suspect that it was a scam. However, the leading service that Medallia offers is acknowledged as legitimate by a variety of organizations, including Comcast and O2, which use it to conduct customer satisfaction surveys. In conclusion, although the platform is genuine, however, it is prudent to be cautious about unwanted emails that could use its name for phishing.